With a view to leverage the popular Social Media Website - 'Face book' for disseminating informationto Public on various policies and steps being taken by SCR for the benefit of its customers, SCR has opened its official Zonal Face book page.
The Public can access the Face book account of SCR through a link provided on SCR's official Website - www.scr.indianrailways.gov.in or through the account name of'South Central Railway-S.C.R' on Face book website.
The Zonal Face book page aims to convey information on a regular basis directlyto its users on a host of issues related Railway Services and working.It also serves as a platform to connect with the Public, an opinion channel where Public/Rail users can share their views with SCR.All the official Press Releases, availability of vacant berths andinformation on majorevents on SCR will also be posted on this page for instant communicationto the users who join this Face book page. The Rail users are requested toutilize this Medium also to get to knowimportant Public information from SCR.
However, it may be noted that the Face book page of SCR is not meant to bea complaint redressal mechanism as SCR has got a structured setup of Public grevience redressal systemat various levels.Public can continue to use the existingcomplaint redressal mechanisms like through our official website orthrough SMS on 8121281212 etc.
A screen shot of the official Face book page of SCR is attached herewith.